FAQS

Q: When will you arrange the production?
A: We usually arrange the production immediately after receiving your payment if we have the item in stock. Otherwise, please confirm with us for lead time.

Q: What is your accepted payment type?
A: T/T, and Western Union,L/C.

Q: What logistic forwarder do you usually work with?
A: We work with DHL, UPS, FEDEX and other logistric forwarders. Assigned your own forwarder for shipment is available.

Q:How can you guarantee quality?

A: All our products need to go through four tests and inspections before leaving the factory: circuit board inspection, assembly process inspection, machine aging test, finished product inspection, to ensure good quality will be sent to customers!

Q:How long can I get the sample?

A:3-5 working days for samples.


Q: Can you provide OEM service according to our requirements?

A: Yes. We can provide OEM service, accept custom designs, we have a professional design team and R&D team that can cuotomize products according to your samples or drawings.


Q: Are you a trading company or a manufacturer?

A: We are a professional manufacturer of new energy vehicle battery converter products. In order to better cooperate with customers, we have several offices and factory bases in China.



Q: Does your product have automatic protection?
A: Yes. Our product have multiple protection functions,Short Circuit Protection, over Low Tension, Over-charging, Overcurrent, Overvoltage, Overheat Protection, Battery Reverse Connection Protection